On May 4th we launched our biggest update for our product on iPhone and Apple Watch. We planned the product launch as a marketing exercise, but its value has been much bigger than that: It has brought problems into the open that would have otherwise lingered below the surface.
Here are three things the product launch has taught us:
We make tough choices
In the fast paced start-up world, you are always tempted to do too much. Our investors have been telling us—and we have been telling ourselves—that we can’t do all at once. And so we’ve been focusing on priorities. We thought we were doing rather well, but the launch showed: We had room for improvement. Read More